Mercure Queenstown Resort

Sainsbury Road, Queenstown, New Zealand, 9197show map
Check rooms and rates
Get Prices
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

Use Badge
Overview

Mercure Queenstown Resort is an 8-story hotel in a business area of Queenstown about 1.6 km from SKYCITY Wharf Casino offering contemporary rooms with a breathtaking view over the mountain. Opened in 1986, the hotel attracts visitors with its Alpine architecture. The hotel features a swimming pool with a sauna, a Jacuzzi and a hot tub.

The hotel is placed 30 minutes' walk from Shotover River. The center of Queenstown is only a 30-minute walk away.

Occupying an unique location, the hotel lies close to a botanical garden and lakes.

Queenstown airport is about 15 minutes by car.

Rooms

LCD TV, coffee/tea making facilities and ironing facilities are provided in each guest room at Mercure Queenstown Resort. Guests will enjoy views of Lake Wakatipu and Andes Mountains from their rooms. Extras include a hairdryer, a drier and toiletries at the en suite bathroom.

Eat & Drink

Residents can have breakfast in the restaurant. Mercure Queenstown Resort features an outdoor restaurant, offering local cuisine. The 24-hour bar serves snacks and tapas as well as wines, cocktails and coffee matching your taste. There are various dining options such as MacKenzies Bar & Restaurant @ The Heritage and Vknow within about 300 meters away.

A full breakfast is served at affordable prices. 

Services

The on-site car rentals are also provided.

Relax

Additional facilities at Mercure Queenstown Resort include cots, babysitting and a special menu for guests with children. Guests will take advantage of boating, lawn tennis and skiing available for an active pastime.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at NZD 10 per day.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese.

Number of floors:   8.  Number of rooms:   148.

+ More- Less
Facilities
Paid Wi-Fi

Paid Wi-Fi in rooms

Parking
24-hour services

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Seasonal outdoor pool

Air conditioning
Facilities for kids

Children's menu

Cots

Ski facilities

Ski storage

Sports & Fitness

  • Fitness centre
  • Skiing
  • Tennis court
  • Darts

Services

  • Free shuttle service
  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Outdoor dining area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room view

  • Garden view
  • Lake view
  • Mountain view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Terrace
  • Tea and coffee facilities
  • Clothes dryer
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
Getting around
Airports
Queenstown (ZQN)5.2 mi
Wanaka (WKA)36.9 mi
+ More- Less
Reviews
7.8
FabulousBased on  183  reviews
  • 8.2
    Fabulous

    The staff were very nice and extremely helpful.

    The room we stayed in was only partly renovated which made me feel that the price was a little high. We did however have the most wonderful view over the lake which made up for our disappointment somewhat.

  • 9.2
    Superb

    Very clean, modern, lots of parking, helpful staff.

    Took a long time to check in as the front desk employee was away and the other employee did not know how to check us in. We could hear a baby or child crying much of the night and people arguing in the room next to us.

  • 9.6
    Exclusive

    Location was excellent, services were great. Friendly staff.

    The charges mentioned on the 24 hr food delivery menu were not the same as charged.

  • 5.8
    Guest rating

    Location is good. Transportation to CBD is good.

    Matress old and soft. get backache. No porter facilties. Difficult for old aged travellers.

  • 7.0
    Very good

    Up graded to a lakeside view. Staff were friendly. Food at restaurant was nice. Good option for express breakfast.

    Slightly outdated décor. Would expect wifi in rooms. Not enough power points in rooms to charge cellphones and ipods. One of the beds needed replacing. Not enough light in the room.

  • 10.0
    Exclusive

    Great location high up about 1km from centre of Queenstown .Stunning lakeside views from the room and the restaurant. Bathroom fittings a bit dated but otherwise great. Excellent good value dinner and good buffet breakfast

  • 9.6
    Exclusive

    I really loved the awesome views from the bar - spectacular!

  • 6.6
    Good

    Location and public rooms good. Bedroom good but bathroom a dissapointment

    Food poor quality for standard of hotel and bathroom desperate for refurbishment

  • 8.2
    Fabulous

    I really like the bed sheets. Very crisp & clean.

    I think water should be complimentary in the room. Also if there was free wifi facility, it would be even better.

  • 7.8
    Fabulous

    Very comfortable & clean. Excellent views over the lake. Lovely room!

    A bit outside the town - not walking distance & free bus isn't reliable. Taxis are plentyful though & cheap.

  • 8.2
    Fabulous

    Comfy beds, great views, decent location

    Hotel bathroom looked a little old.

  • 7.0
    Very good

    The view (room 402) & location

    The coffee was the worst I have had this year (including time in usa). Specifically the espresso machine seemed burnt, the filter/egbert douwe coffee was weak. Perhaps you just use cheap coffee beans?

  • 10.0
    Exclusive

    We found this hotel to be excellent value for money - very comfortable - great services and staff and the view to die for

  • 10.0
    Exclusive

    Loved the location we had perfect mountains veiws from our room. The rooms were clean and had great friendly servicve

    My partner and I were looking forward to having a sauna together however then realised when we arrived that they are not unisex!

  • 6.6
    Good

    Friendly staff

    Heating did not work and we had to get a small blow fan as a substitute - door cards for doors failed numerous times resulting in aproaching reception. Housekeeping walked in while we were still sleeping!

+ More- Less
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Queenstown (ZQN)5.2 mi
Wanaka (WKA)36.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room