Mercure Queenstown Resort

Sainsbury Road, Queenstown, New Zealand, 9197  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Mercure Queenstown Resort

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Off-site parking

24-hour

Late check-in

24-hour reception

24-hour room service

Babysitting

Babysitting/Child services

Swimming pool

Seasonal outdoor pool

Air conditioning

Individual air conditioning

Facilities for kids

Children's menu

Cribs/ Baby cots

Ski facilities

Paid ski shuttle

Ski storage

Overview

The spectacular Mercure Queenstown Resort is situated near slopes in Queenstown and offers free self parking, a sauna and jet boating. Featuring Alpine architecture, the hotel is opened since 1986.

The venue is 1.6 km away from Queenstown Garden. The property is set within 3 km distance from Queenstown city center.

Welcoming guests with a sun deck, a heated swimming pool and a tennis court, the hotel is placed next to casinos and a cinema.

The venue is notable for the unique location within a 15-minute drive to Queenstown airport.

Rooms

Mercure Queenstown Resort offers 148 non-smoking rooms with a breathtaking view of the lake. Guests will enjoy views of Lake Wakatipu and Andes Mountains from their rooms. The rooms come with en suite bathrooms with a shower, complimentary toiletries and dressing gowns along with a dishwasher, coffee/tea makers and a fridge.

Eat & Drink

Breakfast is served in the restaurant each morning. The restaurant serves local dishes. Guests can have fun at the splendid Lounge bar, offering a variety of wines, tea and coffee and barbeque and tapas. Serving both food and drinks, Vknow and MacKenzies Bar & Restaurant @ The Heritage are situated around 350 meters from the property.

A full breakfast is served at affordable prices. 

Services

A designated smoking place, a safe deposit box and a lift for general use and a business center, a conference room and a movie projector for work can be found on-site.

Relax

Guests will enjoy a health club, a spa area and a hot tub on site. The hotel provides boating, snow skiing and lawn tennis for an active pastime.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese.

Number of floors:   8.  Number of rooms:   148.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • No parking
  • Off-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Ski storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Bicycle storage
  • Coffee shop
  • Vending machines
  • Fireplace
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Skiing
  • Horseback riding
  • Tennis court
  • Darts

Services

  • Paid ski shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's menu

Leisure facilities

  • Seasonal outdoor pool
  • Beach chairs
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room view

  • Garden view
  • Lake view

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Clothes dryer
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 16 years
Existing bedding FREE
Extra bed NZD 44
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Mercure Queenstown Resort Queenstown location
Show big map »

Hotel Address:

Sainsbury Road, Queenstown, New Zealand, 9197

Get directions
City Center
  • Queenstown
    1.3 mi
Airports
Ski areas
  • Coronet Peak
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    148

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Mercure Queenstown Resort photos Room
Standard Double Room
Garden view
  • Room size:

    270 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Double beds, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Free local calls
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Standard Gardenview Room with 2 double beds

Standard Studio Suite
Lake view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Mercure Queenstown Resort photos Room
Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Standard Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Standard Two-Bedroom Suite
Lake view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Family Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Family Studio Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Bedding:Double size sofa bed
Room Description:

Your home away from home, the 44 square metre open plan Studio Suite offers generous space and style. Whether travelling as a couple or with a young family, your convenience and comfort is assured. An excellent choice for an extended stay. (Sleeps a maximum of 4 adults with 1 x King bed or 2 x twin beds and a double sofa bed.. or 2 adults and 2 children)

Mercure Queenstown Resort photos Exterior Hotel information
Superior Queen Room
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Free local calls
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Superior|Superior Room, 2 Queen Beds, Lake View

Mercure Queenstown Resort photos Room
Superior King Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Wi-Fi
  • In-room safe
  • Ironing facilities
  • Free local calls
  • Direct dial phone number
  • Alarm clock
  • Bathroom:Hair dryer
  • Bathrobe
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Superior|Superior Room, 1 King Bed, Lake View

Executive Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Deluxe Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • 24-hour room service
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Housekeeping
  • Newspapers
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Pay movies
Room Description:

Breathe in the stunning views of Lake Wakatipu from the balcony of the 26 square metre stylishly, contemporary designed Lake View Deluxe Room. The perfect choice for your holiday away. (Sleeps a maximum of 2 adults or 1 adult and 1 child)

Executive Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Deluxe Family Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Fantastic rooms with fantastic space. The contemporary designed 33 square metre Deluxe Family Room offers additional space and comfort for the whole family travelling overnight or on a weekend stay. (Sleeps a maximum of 3 adults or 2 adults and 2 children)

Mercure Queenstown Resort Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Tss Earnslaw1.0 mi
  • Skyline Gondola and Luge1.1 mi

Popular areas

  • City Center1.2 mi

Places of interest

  • Queenstown Lakes District Council1.0 mi
  • Fear Factory Queenstown1.1 mi
  • Queenstown Post Office Precinct1.2 mi
  • Queenstown Chamber Of Commerce1.2 mi
  • Queenstown Resort College1.2 mi
  • Queenstown Courts1.2 mi
  • Queenstown Lakes District Library1.2 mi
  • Real Journeys Office1.2 mi
  • Department for Courts1.2 mi
  • Queenstown Hill1.6 mi

Monuments and Landmarks

  • Shotover River1.7 mi

Local attractions

  • Queenstown Garden1.0 mi
    Next to Marine Parade, Queenstown
  • Underwater World Aquarium1.1 mi
    Rees St, Queenstown
  • Coronet Peak1.3 mi
    QueenstownNew Zealand
  • Kiwi Birdlife Park1.1 mi
    Brecon St, Queenstown
  • Arrow River1.3 mi
    QueenstownNew Zealand
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    148

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Cities nearby

Mercure Queenstown Resort Reviews

Guest reviews are submitted by our customers after their stay at Mercure Queenstown Resort

Average guest rating

7.4out of 10
Very good
Based on 101 reviews

Guest reviews

  • Group of friends
    7.8

    Excellent staff, great location and nice room for a good price!

  • Couple
    5.0

    The price, the view and the size if the room

    Dated bathroom and furniture, stayed at floor -3, reception staff not up to speed

  • Single
    8.2

    Loved the views from my room

    WOuld have liked filter coffee and plunger facilities

  • Group of friends
    6.2

    the lakeview from the room

    ordours in the lifts and corridors

  • Family with children
    7.8

    Staff were pleasant and very helpful. Any requests were dealt with quickly and efficiently. Staff looked happy in their jobs. Made for an enjoyable stay.

    Mattresses on beds were not all that comfortable. Too hard. Also lighting was poor in the rooms - not bright enough if trying to read.

  • Couple
    9.6

    The staff were more than helpfull and nothing was to much trouble for them would stay here again and advice others to

  • Single
    7.4

    Friendly staff, amazing views.

    Internet was not complimentary for guests. Breakfast while excellent, was very expensive.

  • Older travelers
    10.0

    The service was excellent. The room overlooking the lake was wonderful. The scenic windows in the lounge and the dining room were spectacular. The value for money was the best I have experienced with the deal we got.

  • Older travelers
    9.6

    The bed was perfect. Bathroom facilities very good indeed. The view was lovely. Breakfast until 10.00 A.M. was the best!

  • Family with children
    7.8

    close to city,great price.will stay other time and let friends know.

  • Older travelers
    7.4

    Friendly and helpful staff, close to Queenstown by car but nice and quiet. Very good, reasonably priced restaurant, incredible views from room, restaurant and bar of lake and mountains.

    Only the hard beds, these made for challenging nights and sore hips.

  • Older travelers
    5.8

    The swedish or swiss possibly German woman who checked us in was amazing. Awesome level of service by her and the only asset to the hotel unfortunately.

  • Couple
    8.8

    Bed was really comfortable. The room had a nice view of the lake. The room had heating and this made it very pleasant during the cold nights. The bedding was good quality. Nice shampoo etc. The menu was reasonably priced and the food we had was tasty. Good to have a bar on site as well as the restaurant and internet etc.

    Staff didn't adhere to the sign on the door saying do not disturb. It was hard to get access outside of the hotel to take photos, the door locked behind my partner when he went to get some photos and he had to text me to let him in through the restaurant exit door.

  • Family with children
    5.4

    Nothing much for us it was just a normal experience at the resort.

  • Couple
    7.4

    Close proximity to things, having a bar and restaurant available

    The fact that our room wasnt what we requested but this was remedied after the first night

How to reach hotel

hotel Mercure Queenstown Resort Queenstown location
Show big map »

Hotel Address:

Sainsbury Road, Queenstown, New Zealand, 9197

Get directions
City Center
  • Queenstown
    1.3 mi
Airports
Ski areas
  • Coronet Peak
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    148

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge