Mercure Queenstown Resort

Sainsbury Road, Queenstown, New Zealand, 9197  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Queenstown Resort

Free Wi-Fi

Free Wi-Fi in public areas

Parking

No parking

24-hour

Late check-in

24-hour reception

24-hour room service

Babysitting

Babysitting/Child services

Swimming pool

Seasonal outdoor pool

Air conditioning

Individual air conditioning

Facilities for kids

Children's menu

Cribs available

Ski facilities

Paid ski shuttle

Ski storage

Overview

The 8-story Mercure Queenstown Resort lies in the vicinity of slopes, offering ski rental and a ski storage room along with jet boating, free self parking and a sauna. Built in 1986 and remodeled in 1997, the modern hotel combines Alpine architecture and modern facilities.

A river and a botanical garden as well as Skyline Gondola and Luge, Shotover River and Queenstown Garden are located nearby. The property is set within 3 km distance from the city center.

Welcoming guests with a heated pool, a sun deck and a tennis court, the hotel is placed next to casinos and a cinema.

Mercure Queenstown Resort can be reached in 10 minutes by car from Queenstown airport.

Rooms

The hotel offers 148 non-smoking rooms with a personal computer, an iron with ironing board, cable TV with on-demand movies, pay television and an in-room safe as well as a fridge, a dishwasher and coffee/tea makers. Most of the rooms overlook Andes Mountains and Lake Wakatipu enticing guests to enjoy a breathtaking view. The rooms come with en suite bathrooms featuring a hairdryer, complimentary toiletries and a shower.

Eat & Drink

A hearty breakfast is served at the restaurant. The outdoor restaurant serves local dishes. Guests can unwind at the relaxing Lounge bar serving a wide range of coffee, wines and cocktails. A mountain area features MacKenzies Bar & Restaurant @ The Heritage and Vknow within 350 meters of the venue.

A full breakfast is served at affordable prices. 

Services

The on-site comforts include a vending machine, a designated smoking area and free private parking.

Relax

The youngest guests are offered cots and babysitting. Lawn tennis, snow skiing and boating are provided on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese.

Number of floors:   8.  Number of rooms:   148.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Ski storage
  • Elevator
  • Currency exchange
  • Bicycle storage
  • Coffee shop
  • Vending machines
  • Fireplace
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Skiing
  • Horseback riding
  • Tennis court
  • Darts

Services

  • Paid ski shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's menu

Leisure facilities

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room view

  • Garden view
  • Lake view

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 16 may stay at the price of NZD 44 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Mercure Queenstown Resort Queenstown location
Show big map »

Hotel Address:

Sainsbury Road, Queenstown, New Zealand, 9197

Get directions
City Center
  • Queenstown
    1.3 mi
Airports
Ski areas
  • Coronet Peak
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    148

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Guest Room
Garden view
  • Room size:

    280 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Queen-size beds

  • Check Prices
Room Description:

Standard|Standard Room Garden View

Standard King Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
Room Description:

Standard|Standard King Bed + Breakfast

Superior Twin Room
Lake view
  • Room size:

    315 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed, 1 Double bed

  • Check Prices
Room Description:

Superior|Superior 2 Queen Beds Non Refundable

Superior King Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
Room Description:

Double room

Mercure Queenstown Resort Location

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What's nearby

Tourist attractions

  • Tss Earnslaw1.0 mi
  • Skyline Gondola and Luge1.1 mi

Popular areas

  • City Center1.2 mi

Places of interest

  • Queenstown Lakes District Council1.0 mi
  • Fear Factory Queenstown1.1 mi
  • Queenstown Post Office Precinct1.2 mi
  • Queenstown Chamber Of Commerce1.2 mi
  • Queenstown Resort College1.2 mi
  • Queenstown Courts1.2 mi
  • Queenstown Lakes District Library1.2 mi
  • Real Journeys Office1.2 mi
  • Department for Courts1.2 mi
  • Queenstown Hill1.6 mi

Monuments and Landmarks

  • Shotover River1.7 mi

Local attractions

  • Queenstown Garden1.0 mi
    Next to Marine Parade, Queenstown
  • Underwater World Aquarium1.1 mi
    Rees St, Queenstown
  • Coronet Peak1.3 mi
    QueenstownNew Zealand
  • Kiwi Birdlife Park1.1 mi
    Brecon St, Queenstown
  • Arrow River1.3 mi
    QueenstownNew Zealand
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    148

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Hotels nearby

Mercure Queenstown Resort Reviews

Guest reviews are submitted by our customers after their stay at Mercure Queenstown Resort

Average guest rating

7.4out of 10
Very good
Based on 101 reviews

Guest reviews

  • Group of friends
    7.8

    Excellent staff, great location and nice room for a good price!

  • Couple
    5.0

    The price, the view and the size if the room

    Dated bathroom and furniture, stayed at floor -3, reception staff not up to speed

  • Single
    8.2

    Loved the views from my room

    WOuld have liked filter coffee and plunger facilities

  • Group of friends
    6.2

    the lakeview from the room

    ordours in the lifts and corridors

  • Family with children
    7.8

    Staff were pleasant and very helpful. Any requests were dealt with quickly and efficiently. Staff looked happy in their jobs. Made for an enjoyable stay.

    Mattresses on beds were not all that comfortable. Too hard. Also lighting was poor in the rooms - not bright enough if trying to read.

  • Couple
    9.6

    The staff were more than helpfull and nothing was to much trouble for them would stay here again and advice others to

  • Single
    7.4

    Friendly staff, amazing views.

    Internet was not complimentary for guests. Breakfast while excellent, was very expensive.

  • Older travelers
    10.0

    The service was excellent. The room overlooking the lake was wonderful. The scenic windows in the lounge and the dining room were spectacular. The value for money was the best I have experienced with the deal we got.

  • Older travelers
    9.6

    The bed was perfect. Bathroom facilities very good indeed. The view was lovely. Breakfast until 10.00 A.M. was the best!

  • Family with children
    7.8

    close to city,great price.will stay other time and let friends know.

  • Older travelers
    7.4

    Friendly and helpful staff, close to Queenstown by car but nice and quiet. Very good, reasonably priced restaurant, incredible views from room, restaurant and bar of lake and mountains.

    Only the hard beds, these made for challenging nights and sore hips.

  • Older travelers
    5.8

    The swedish or swiss possibly German woman who checked us in was amazing. Awesome level of service by her and the only asset to the hotel unfortunately.

  • Couple
    8.8

    Bed was really comfortable. The room had a nice view of the lake. The room had heating and this made it very pleasant during the cold nights. The bedding was good quality. Nice shampoo etc. The menu was reasonably priced and the food we had was tasty. Good to have a bar on site as well as the restaurant and internet etc.

    Staff didn't adhere to the sign on the door saying do not disturb. It was hard to get access outside of the hotel to take photos, the door locked behind my partner when he went to get some photos and he had to text me to let him in through the restaurant exit door.

  • Family with children
    5.4

    Nothing much for us it was just a normal experience at the resort.

  • Couple
    7.4

    Close proximity to things, having a bar and restaurant available

    The fact that our room wasnt what we requested but this was remedied after the first night

How to reach hotel

hotel Mercure Queenstown Resort Queenstown location
Show big map »

Hotel Address:

Sainsbury Road, Queenstown, New Zealand, 9197

Get directions
City Center
  • Queenstown
    1.3 mi
Airports
Ski areas
  • Coronet Peak
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    148

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge