Mercure Queenstown Resort

Sainsbury Road, Queenstown, New Zealand, 9197  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Queenstown Resort

Free Wi-Fi

Free Wi-Fi in public areas

Parking
24-hour

24-hour reception

24-hour room service

Babysitting

Babysitting/Child services

Swimming pool

Seasonal outdoor pool

Air conditioning

Individual air conditioning

Facilities for kids

Children's menu

Cribs/ Baby cots

Ski facilities

Paid ski shuttle

Ski storage

Overview

The 8-story Mercure Queenstown Resort lies in the vicinity of slopes, offering a ski storage room and ski rental along with free self parking, a sauna and jet boating. Renovated in 1997, the modern hotel has welcomed guests since 1986.

The venue is 1.9 km away from Queenstown Garden. Set within a 30-minute walking distance from Queenstown city center.

The hotel is surrounded by casinos and a cinema.

Queenstown airport is situated within a 15-minute drive from Mercure Queenstown Resort.

Rooms

Mercure Queenstown Resort offers rooms with a contemporary interior, individual climate control, wireless internet, LCD TV, a dressing area and ironing facilities. Many rooms come with a breathtaking view on the mountain. Bathrooms feature a shower, free toiletries and dressing gowns.

Eat & Drink

Offering a hearty full English breakfast, the hotel invites guests to the restaurant. Dishes of local cuisine are served in the outdoor restaurant. Guests can unwind at the splendid Lounge bar serving a wide range of tea, coffee and wines. A business area features Vknow and MacKenzies Bar & Restaurant @ The Heritage within 350 meters of the venue.

A full breakfast is served at affordable prices. 

Services

Mercure Queenstown Resort welcomes guests, offering a designated smoking area, a safe deposit box and a lift along with a business center, a conference room and a movie projector.

Relax

Guests can find a sun deck, a heated swimming pool and a tennis court and make use of a health club, a spa area and a hot tub on the premises. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese.

Number of floors:   8.  Number of rooms:   148.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Ski storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Bicycle storage
  • Coffee shop
  • Vending machines
  • Fireplace
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Skiing
  • Tennis court
  • Darts

Services

  • Paid ski shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's menu

Leisure facilities

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room view

  • Garden view
  • Lake view

Room facilities

  • Individual air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Clothes dryer
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shower
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 16 years
Existing bedding FREE
Extra bed NZD 44
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Mercure Queenstown Resort Queenstown location
Show big map »

Hotel Address:

Sainsbury Road, Queenstown, New Zealand, 9197

Get directions
City Center
  • Queenstown
    1.3 mi
Airports
Ski areas
  • Coronet Peak
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    148

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Mercure Queenstown Resort photos Room
Single Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 2 Double beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Free local calls
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Single room with child extra bed

Mercure Queenstown Resort photos Room
Standard King Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Free local calls
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Set in a warm, natural and relaxing decor, this room overlooks the garden and features an LCD TV with satellite channels, tea/coffee making facilities, in room safe and a refrigerator. A minibar is available on request.

Mercure Queenstown Resort photos Room
Standard Triple Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Set in warm, natural and relaxing decor, this room overlooks the garden recreation area. It offers an LCD TV with satellite channels, tea/coffee making facilities, an in-room safe and a refrigerator. A minibar is available on request. The en suite bathroom offers a shower over a bath tub. This room has no capacity for additional guests.

Standard Suite
  • Max occupancy:

    2 persons

  • Check Prices
Family Room
  • Max occupancy:

    2 persons

  • Check Prices
Mercure Queenstown Resort photos Exterior Hotel information
Superior Room
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 King-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Free local calls
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Single room with child extra bed

Mercure Queenstown Resort photos Exterior Hotel information
Superior Three Room Queen Room
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This room features both lake and mountain views. It also includes an LCD TV with satellite channels. There is tea/coffee making facilities an in room safe and a refrigerator. A minibar is available on request.

Mercure Queenstown Resort photos Room
Superior King Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Wi-Fi
  • In-room safe
  • Ironing facilities
  • Free local calls
  • Direct dial phone number
  • Alarm clock
  • Bathroom:Hair dryer
  • Bathrobe
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Superior|Superior Room, 1 King Bed, Lake View

Executive Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Deluxe Double Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Executive Room
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe Family Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Fantastic rooms with fantastic space. The contemporary designed 33 square metre Deluxe Family Room offers additional space and comfort for the whole family travelling overnight or on a weekend stay. (Sleeps a maximum of 3 adults or 2 adults and 2 children)

Mercure Queenstown Resort Location

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  • Hotels nearby
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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Tss Earnslaw1.0 mi
  • Skyline Gondola and Luge1.1 mi

Popular areas

  • City Center1.2 mi

Places of interest

  • Queenstown Lakes District Council1.0 mi
  • Fear Factory Queenstown1.1 mi
  • Queenstown Post Office Precinct1.2 mi
  • Queenstown Chamber Of Commerce1.2 mi
  • Queenstown Resort College1.2 mi
  • Queenstown Courts1.2 mi
  • Queenstown Lakes District Library1.2 mi
  • Real Journeys Office1.2 mi
  • Department for Courts1.2 mi
  • Queenstown Hill1.6 mi

Monuments and Landmarks

  • Shotover River1.7 mi

Local attractions

  • Queenstown Cemetery1.0 mi
    Cemetery Road
  • Queenstown Garden1.1 mi
    Next to Marine Parade
  • The Walk In Wardrobe 1.1 mi
    Beech Tree Arcade 34 Shotover Street
  • Steamer Wharf1.0 mi
    88 Beach Street
  • The Remarkable Sweetshop - Queenstown1.1 mi
    39 Beach Street

Near the hotel

  • Moke Lake3600 ft
    Moke Lake Road
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of floors:
      8
    • Number of rooms:
      148

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in New Zealand

    Use Badge

    Cities nearby

    Mercure Queenstown Resort Reviews

    Guest reviews are submitted by our customers after their stay at Mercure Queenstown Resort

    Average guest rating

    7.4out of 10
    Very good
    Based on 97 reviews

    Guest reviews

    • Group of friends
      7.8

      Excellent staff, great location and nice room for a good price!

    • Couple
      5.0

      The price, the view and the size if the room

      Dated bathroom and furniture, stayed at floor -3, reception staff not up to speed

    • Single
      8.2

      Loved the views from my room

      WOuld have liked filter coffee and plunger facilities

    • Group of friends
      6.2

      the lakeview from the room

      ordours in the lifts and corridors

    • Family with children
      7.8

      Staff were pleasant and very helpful. Any requests were dealt with quickly and efficiently. Staff looked happy in their jobs. Made for an enjoyable stay.

      Mattresses on beds were not all that comfortable. Too hard. Also lighting was poor in the rooms - not bright enough if trying to read.

    • Couple
      9.6

      The staff were more than helpfull and nothing was to much trouble for them would stay here again and advice others to

    • Single
      7.4

      Friendly staff, amazing views.

      Internet was not complimentary for guests. Breakfast while excellent, was very expensive.

    • Older travelers
      10.0

      The service was excellent. The room overlooking the lake was wonderful. The scenic windows in the lounge and the dining room were spectacular. The value for money was the best I have experienced with the deal we got.

    • Older travelers
      9.6

      The bed was perfect. Bathroom facilities very good indeed. The view was lovely. Breakfast until 10.00 A.M. was the best!

    • Family with children
      7.8

      close to city,great price.will stay other time and let friends know.

    • Older travelers
      7.4

      Friendly and helpful staff, close to Queenstown by car but nice and quiet. Very good, reasonably priced restaurant, incredible views from room, restaurant and bar of lake and mountains.

      Only the hard beds, these made for challenging nights and sore hips.

    • Older travelers
      5.8

      The swedish or swiss possibly German woman who checked us in was amazing. Awesome level of service by her and the only asset to the hotel unfortunately.

    • Couple
      8.8

      Bed was really comfortable. The room had a nice view of the lake. The room had heating and this made it very pleasant during the cold nights. The bedding was good quality. Nice shampoo etc. The menu was reasonably priced and the food we had was tasty. Good to have a bar on site as well as the restaurant and internet etc.

      Staff didn't adhere to the sign on the door saying do not disturb. It was hard to get access outside of the hotel to take photos, the door locked behind my partner when he went to get some photos and he had to text me to let him in through the restaurant exit door.

    • Family with children
      5.4

      Nothing much for us it was just a normal experience at the resort.

    • Couple
      7.4

      Close proximity to things, having a bar and restaurant available

      The fact that our room wasnt what we requested but this was remedied after the first night

    How to reach hotel

    hotel Mercure Queenstown Resort Queenstown location
    Show big map »

    Hotel Address:

    Sainsbury Road, Queenstown, New Zealand, 9197

    Get directions
    City Center
    • Queenstown
      1.3 mi
    Airports
    Ski areas
    • Coronet Peak
      1.3 mi
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of floors:
      8
    • Number of rooms:
      148

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in New Zealand

    Use Badge