Mercure Queenstown Resort

Sainsbury Road, Queenstown, New Zealand, 9197show map
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2Guests1room
Highlights
8
FabulousBased on  183 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

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Overview

The 8-story Mercure Queenstown Resort lies in the vicinity of slopes, offering a ski storage room and ski rental along with free self parking, a sauna and jet boating. Renovated in 1997, the modern hotel has welcomed guests since 1986.

The venue is 1.9 km away from Queenstown Garden. Set within a 30-minute walking distance from Queenstown city center.

The hotel is surrounded by casinos and a cinema.

Queenstown airport is situated within a 15-minute drive from Mercure Queenstown Resort.

Rooms

Mercure Queenstown Resort offers rooms with a contemporary interior, individual climate control, wireless internet, LCD TV, a dressing area and ironing facilities. Many rooms come with a breathtaking view on the mountain. Bathrooms feature a shower, free toiletries and dressing gowns.

Eat & Drink

Offering a hearty full English breakfast, the hotel invites guests to the restaurant. Dishes of local cuisine are served in the outdoor restaurant. Guests can unwind at the splendid Lounge bar serving a wide range of tea, coffee and wines. A business area features Vknow and MacKenzies Bar & Restaurant @ The Heritage within 350 meters of the venue.

A full breakfast is served at affordable prices. 

Services

Mercure Queenstown Resort welcomes guests, offering a designated smoking area, a safe deposit box and a lift along with a business center, a conference room and a movie projector.

Relax

Guests can find a sun deck, a heated swimming pool and a tennis court and make use of a health club, a spa area and a hot tub on the premises. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at NZD 10 per day.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese.

Number of floors:   8.  Number of rooms:   148.

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Facilities
Paid Wi-Fi

Paid Wi-Fi in rooms

Parking
24-hour services

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Seasonal outdoor pool

Air conditioning
Facilities for kids

Children's menu

Cots

Ski facilities

Ski storage

Sports & Fitness

  • Fitness centre
  • Skiing
  • Tennis court
  • Darts

Services

  • Free shuttle service
  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Seasonal outdoor pool
  • Casino
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room view

  • Garden view
  • Lake view
  • Mountain view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Terrace
  • Tea and coffee facilities
  • Clothes dryer
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Moke LakeMoke Lake3500 ftMoke Lake Road
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Skyline Gondola and LugeSkyline Gondola and Luge1.1 mi
Queenstown Lakes District CouncilQueenstown Lakes District Council5000 ft
Queenstown Chamber Of CommerceQueenstown Chamber Of Commerce1.2 mi
Queenstown Post Office PrecinctQueenstown Post Office Precinct1.2 mi
Real Journeys OfficeReal Journeys Office1.2 mi
Queenstown Lakes District LibraryQueenstown Lakes District Library1.2 mi
Queenstown CourtsQueenstown Courts1.2 mi
Department for CourtsDepartment for Courts1.2 mi
Queenstown Resort CollegeQueenstown Resort College1.2 mi
Queenstown CemeteryQueenstown Cemetery1.0 miCemetery Road
Steamer WharfSteamer Wharf1.0 mi88 Beach Street
Queenstown GardenQueenstown Garden1.1 miNext to Marine Parade
The Remarkable Sweetshop - QueenstownThe Remarkable Sweetshop - Queenstown1.1 mi39 Beach Street
The Walk In Wardrobe The Walk In Wardrobe 1.1 miBeech Tree Arcade 34 Shotover Street
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Getting around
Airports
Queenstown (ZQN)5.2 mi
Wanaka (WKA)36.9 mi
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Reviews
7.8
FabulousBased on  183  reviews
  • 8.2
    Fabulous

    The staff were very nice and extremely helpful.

    The room we stayed in was only partly renovated which made me feel that the price was a little high. We did however have the most wonderful view over the lake which made up for our disappointment somewhat.

  • 9.2
    Superb

    Very clean, modern, lots of parking, helpful staff.

    Took a long time to check in as the front desk employee was away and the other employee did not know how to check us in. We could hear a baby or child crying much of the night and people arguing in the room next to us.

  • 9.6
    Exclusive

    Location was excellent, services were great. Friendly staff.

    The charges mentioned on the 24 hr food delivery menu were not the same as charged.

  • 5.8
    Guest rating

    Location is good. Transportation to CBD is good.

    Matress old and soft. get backache. No porter facilties. Difficult for old aged travellers.

  • 7.0
    Very good

    Up graded to a lakeside view. Staff were friendly. Food at restaurant was nice. Good option for express breakfast.

    Slightly outdated décor. Would expect wifi in rooms. Not enough power points in rooms to charge cellphones and ipods. One of the beds needed replacing. Not enough light in the room.

  • 10.0
    Exclusive

    Great location high up about 1km from centre of Queenstown .Stunning lakeside views from the room and the restaurant. Bathroom fittings a bit dated but otherwise great. Excellent good value dinner and good buffet breakfast

  • 9.6
    Exclusive

    I really loved the awesome views from the bar - spectacular!

  • 6.6
    Good

    Location and public rooms good. Bedroom good but bathroom a dissapointment

    Food poor quality for standard of hotel and bathroom desperate for refurbishment

  • 8.2
    Fabulous

    I really like the bed sheets. Very crisp & clean.

    I think water should be complimentary in the room. Also if there was free wifi facility, it would be even better.

  • 7.8
    Fabulous

    Very comfortable & clean. Excellent views over the lake. Lovely room!

    A bit outside the town - not walking distance & free bus isn't reliable. Taxis are plentyful though & cheap.

  • 8.2
    Fabulous

    Comfy beds, great views, decent location

    Hotel bathroom looked a little old.

  • 7.0
    Very good

    The view (room 402) & location

    The coffee was the worst I have had this year (including time in usa). Specifically the espresso machine seemed burnt, the filter/egbert douwe coffee was weak. Perhaps you just use cheap coffee beans?

  • 10.0
    Exclusive

    We found this hotel to be excellent value for money - very comfortable - great services and staff and the view to die for

  • 10.0
    Exclusive

    Loved the location we had perfect mountains veiws from our room. The rooms were clean and had great friendly servicve

    My partner and I were looking forward to having a sauna together however then realised when we arrived that they are not unisex!

  • 6.6
    Good

    Friendly staff

    Heating did not work and we had to get a small blow fan as a substitute - door cards for doors failed numerous times resulting in aproaching reception. Housekeeping walked in while we were still sleeping!

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Highlights
8
FabulousBased on  183 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Queenstown (ZQN)5.2 mi
Wanaka (WKA)36.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
Cities nearby