Mercure Queenstown Resort

Sainsbury Road, Queenstown, New Zealand, 9197  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Queenstown Resort

Paid Wi-Fi

Paid Wi-Fi in rooms

Parking
24-hour services

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Seasonal outdoor pool

Air conditioning
Facilities for kids

Children's menu

Cots

Ski facilities

Ski storage

Overview

The 8-story Mercure Queenstown Resort lies in the vicinity of slopes, offering a ski storage room and ski rental along with free self parking, a sauna and jet boating. Renovated in 1997, the modern hotel has welcomed guests since 1986.

The venue is 1.9 km away from Queenstown Garden. Set within a 30-minute walking distance from Queenstown city center.

The hotel is surrounded by casinos and a cinema.

Queenstown airport is situated within a 15-minute drive from Mercure Queenstown Resort.

Rooms

Mercure Queenstown Resort offers rooms with a contemporary interior, individual climate control, wireless internet, LCD TV, a dressing area and ironing facilities. Many rooms come with a breathtaking view on the mountain. Bathrooms feature a shower, free toiletries and dressing gowns.

Eat & Drink

Offering a hearty full English breakfast, the hotel invites guests to the restaurant. Dishes of local cuisine are served in the outdoor restaurant. Guests can unwind at the splendid Lounge bar serving a wide range of tea, coffee and wines. A business area features Vknow and MacKenzies Bar & Restaurant @ The Heritage within 350 meters of the venue.

A full breakfast is served at affordable prices. 

Services

Mercure Queenstown Resort welcomes guests, offering a designated smoking area, a safe deposit box and a lift along with a business center, a conference room and a movie projector.

Relax

Guests can find a sun deck, a heated swimming pool and a tennis court and make use of a health club, a spa area and a hot tub on the premises. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at NZD 10 per day.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese.

Number of floors:   8.  Number of rooms:   148.

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Facilities

General

  • Non-smoking property
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Bicycle storage
  • Vending machines
  • Fireplace
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Skiing
  • Tennis court
  • Darts

Services

  • Free shuttle service
  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cots
  • Babysitting/Child services
  • Children's menu

Leisure facilities

  • Seasonal outdoor pool
  • Casino
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room view

  • Garden view
  • Lake view

Room facilities

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Clothes dryer
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Mercure Queenstown Resort Queenstown location
Show big map »

Hotel Address:

Sainsbury Road, Queenstown, New Zealand, 9197

Get directions
City Centre
  • Queenstown
    1.3 mi
Airports
Ski areas
  • Coronet Peak
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    148

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Mercure Queenstown Resort photos Room
Standard Double Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Free local calls
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

NON-REFUNDABLE Lake View Room with 2 Queen-size beds

Mercure Queenstown Resort photos Room
Standard King Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Free local calls
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Mercure Queenstown Resort photos Room
Standard Triple Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Mercure Queenstown Resort photos Room
Superior Queen Room
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Queen-size beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Free local calls
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Superior King Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Wi-Fi
  • In-room safe
  • Ironing facilities
  • Free local calls
  • Direct dial phone number
  • Alarm clock
  • Bathroom:Hair dryer
  • Bathrobe
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Double room

Superior Triple Room
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Superior|Superior Triple Room with Lake View

Mercure Queenstown Resort Location

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  • Airports
  • Underground stations
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  • Parks
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  • Museums
  • Convention centers
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  • General

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Route Planner
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What's nearby

Tourist attractions

  • Tss Earnslaw1.0 mi
  • Skyline Gondola and Luge1.1 mi

Popular areas

  • City Center1.2 mi

Places of interest

  • Queenstown Lakes District Council1.0 mi
  • Fear Factory Queenstown1.1 mi
  • Queenstown Chamber Of Commerce1.2 mi
  • Queenstown Post Office Precinct1.2 mi
  • Department for Courts1.2 mi
  • Queenstown Courts1.2 mi
  • Queenstown Resort College1.2 mi
  • Queenstown Lakes District Library1.2 mi
  • Real Journeys Office1.2 mi
  • Queenstown Hill1.6 mi
  • Ben Lomond Walkway2.4 mi

Monuments and Landmarks

  • Shotover River1.7 mi

Local attractions

  • Queenstown Cemetery1.0 mi
    Cemetery Road
  • Queenstown Garden1.1 mi
    Next to Marine Parade
  • The Walk In Wardrobe 1.1 mi
    Beech Tree Arcade 34 Shotover Street
  • Steamer Wharf1.0 mi
    88 Beach Street
  • The Remarkable Sweetshop - Queenstown1.1 mi
    39 Beach Street

Near the hotel

  • Moke Lake3600 ft
    Moke Lake Road
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of floors:
      8
    • Number of rooms:
      148

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in New Zealand

    Use Badge

    Cities nearby

    Mercure Queenstown Resort Reviews

    Guest reviews are submitted by our customers after their stay at Mercure Queenstown Resort

    Average guest rating

    7.6out of 10
    Fabulous
    Based on 100 reviews

    Guest reviews

    • Group of friends
      7.8

      Excellent staff, great location and nice room for a good price!

    • Couple
      5.0

      The price, the view and the size if the room

      Dated bathroom and furniture, stayed at floor -3, reception staff not up to speed

    • Single
      8.2

      Loved the views from my room

      WOuld have liked filter coffee and plunger facilities

    • Group of friends
      6.2

      the lakeview from the room

      ordours in the lifts and corridors

    • Family with children
      7.8

      Staff were pleasant and very helpful. Any requests were dealt with quickly and efficiently. Staff looked happy in their jobs. Made for an enjoyable stay.

      Mattresses on beds were not all that comfortable. Too hard. Also lighting was poor in the rooms - not bright enough if trying to read.

    • Couple
      9.6

      The staff were more than helpfull and nothing was to much trouble for them would stay here again and advice others to

    • Single
      7.4

      Friendly staff, amazing views.

      Internet was not complimentary for guests. Breakfast while excellent, was very expensive.

    • Older travelers
      10.0

      The service was excellent. The room overlooking the lake was wonderful. The scenic windows in the lounge and the dining room were spectacular. The value for money was the best I have experienced with the deal we got.

    • Older travelers
      9.6

      The bed was perfect. Bathroom facilities very good indeed. The view was lovely. Breakfast until 10.00 A.M. was the best!

    • Family with children
      7.8

      close to city,great price.will stay other time and let friends know.

    • Older travelers
      7.4

      Friendly and helpful staff, close to Queenstown by car but nice and quiet. Very good, reasonably priced restaurant, incredible views from room, restaurant and bar of lake and mountains.

      Only the hard beds, these made for challenging nights and sore hips.

    • Older travelers
      5.8

      The swedish or swiss possibly German woman who checked us in was amazing. Awesome level of service by her and the only asset to the hotel unfortunately.

    • Couple
      8.8

      Bed was really comfortable. The room had a nice view of the lake. The room had heating and this made it very pleasant during the cold nights. The bedding was good quality. Nice shampoo etc. The menu was reasonably priced and the food we had was tasty. Good to have a bar on site as well as the restaurant and internet etc.

      Staff didn't adhere to the sign on the door saying do not disturb. It was hard to get access outside of the hotel to take photos, the door locked behind my partner when he went to get some photos and he had to text me to let him in through the restaurant exit door.

    • Family with children
      5.4

      Nothing much for us it was just a normal experience at the resort.

    • Couple
      7.4

      Close proximity to things, having a bar and restaurant available

      The fact that our room wasnt what we requested but this was remedied after the first night

    How to reach hotel

    hotel Mercure Queenstown Resort Queenstown location
    Show big map »

    Hotel Address:

    Sainsbury Road, Queenstown, New Zealand, 9197

    Get directions
    City Centre
    • Queenstown
      1.3 mi
    Airports
    Ski areas
    • Coronet Peak
      1.3 mi
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of floors:
      8
    • Number of rooms:
      148

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in New Zealand

    Use Badge