Mercure Queenstown Resort

Sainsbury Road, Queenstown, New Zealand, 9197  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Queenstown Resort

Internet

Paid wired internet connection

Parking

Paid parking

24-hour

Late check-in

24-hour reception

24-hour room service

Babysitting

Babysitting/Child services

Swimming pool

Seasonal outdoor pool

Air conditioning

Individual air conditioning

Facilities for kids

Cribs available

Ski facilities

Paid ski shuttle

Ski storage

Overview

Mercure Queenstown Resort is a 4-star modern guesthouse, located near to the beach. This Alpine building was refurbished in 1997.

The property is about 25 minutes' walk of Queenstown Resort College, Queenstown Courts and Shotover River. There are casinos and a cinema in the area.

Arrow River is 2.1 km from the hotel and Coronet Peak is 2.1 km away.

Mercure Queenstown Resort can be reached in 10 minutes by car from Queenstown airport.

Rooms

The property offers non-smoking rooms equipped with a personal computer, an iron with ironing board, high-speed internet, pay TV and an in-room safe. Some rooms come with a view of Andes Mountains and Lake Wakatipu. They also feature en suite bathrooms fitted with complimentary toiletries, dressing gowns and a shower.

Eat & Drink

Dining options include a hearty continental breakfast served every morning. Residents can try dishes of local cuisine at the restaurant. Guests can unwind in the Lounge bar featuring Wi-Fi and an open fireplace and offering coffee, wines and cocktails as well as tapas and snacks. MacKenzies Bar & Restaurant @ The Heritage and Vknow are located within 350 meters away.

A full breakfast is served at affordable prices. 

Services

Offering car rental services, Mercure Queenstown Resort induces guests to explore the area.

Relax

Mercure Queenstown Resort also features a health club, a spa centre and a sauna as well as a fitness center and a gym. The hotel's activities include lawn tennis, snow skiing and boating.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese.

Number of floors:   8.  Number of rooms:   148.

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Facilities

General

  • Non-smoking property
  • Paid wired internet connection
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Ski storage
  • Elevator
  • Currency exchange
  • Bicycle storage
  • Coffee shop
  • Vending machines
  • Fireplace
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Skiing
  • Horseback riding
  • Tennis court

Services

  • Paid ski shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room view

  • Garden view
  • Lake view

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 16 may stay at the price of NZD 44 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure Queenstown Resort Queenstown location
Show big map »

Hotel Address:

Sainsbury Road, Queenstown, New Zealand, 9197

Get directions
City Center
  • Queenstown
    1.3 mi
Airports
Ski areas
  • Coronet Peak
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    148

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Mercure Queenstown Resort photos Room
Standard Twin Room
Bed type: Double bed or Double beds or 2 Single beds
Size: 270 sq. feet
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  • Shower
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Standard|2 Db beds Std Lake V Non Refundable

Room facilities
    Queen Room
    Bed type: 2 Queen-size beds
    Size: 280 sq. feet
    Check Prices
    — Less information+ More information
    Superior Twin Room
    Bed type: 2 Queen-size beds or Double bed
    Size: 305 sq. feet
    Check Prices
    — Less information+ More information
    Superior Queen Room
    Bed type: Double bed or 2 Queen-size beds
    Size: 315 sq. feet
    Check Prices
    — Less information+ More information

    Superior|Superior 2 Queen Beds Non Refundable

    How to reach hotel

    hotel Mercure Queenstown Resort Queenstown location
    Show big map »

    Hotel Address:

    Sainsbury Road, Queenstown, New Zealand, 9197

    Get directions
    City Center
    • Queenstown
      1.3 mi
    Airports
    Ski areas
    • Coronet Peak
      1.3 mi
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of floors:
      8
    • Number of rooms:
      148

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in New Zealand

    Use Badge

    Mercure Queenstown Resort Location

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    • General

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    What's nearby

    Tourist attractions

    • Tss Earnslaw - 1.0 mi
    • Skyline Gondola and Luge - 1.1 mi

    Popular areas

    • City Center - 1.2 mi

    Places of interest

    • Queenstown Lakes District Council - 1.0 mi
    • Fear Factory Queenstown - 1.1 mi
    • Queenstown Post Office Precinct - 1.2 mi
    • Queenstown Chamber Of Commerce - 1.2 mi
    • Queenstown Resort College - 1.2 mi
    • Queenstown Courts - 1.2 mi
    • Queenstown Lakes District Library - 1.2 mi
    • Real Journeys Office - 1.2 mi
    • Department for Courts - 1.2 mi
    • Queenstown Hill - 1.6 mi

    Monuments and Landmarks

    • Shotover River - 1.7 mi

    Local attractions

    • Queenstown Garden - 1.0 mi
      Next to Marine Parade, Queenstown
    • Underwater World Aquarium - 1.1 mi
      Rees St, Queenstown
    • Coronet Peak - 1.3 mi
      QueenstownNew Zealand
    • Kiwi Birdlife Park - 1.1 mi
      Brecon St, Queenstown
    • Arrow River - 1.3 mi
      QueenstownNew Zealand
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of floors:
      8
    • Number of rooms:
      148

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in New Zealand

    Use Badge

    Hotels nearby
    Cities nearby

    Mercure Queenstown Resort Reviews

    Guest reviews are submitted by our customers after their stay at Mercure Queenstown Resort

    Average guest rating

    7.4out of 10
    Very good
    Based on 101 reviews

    Guest reviews

    • Group of friends
      7.8

      Excellent staff, great location and nice room for a good price!

    • Couple
      5.0

      The price, the view and the size if the room

      Dated bathroom and furniture, stayed at floor -3, reception staff not up to speed

    • Single
      8.2

      Loved the views from my room

      WOuld have liked filter coffee and plunger facilities

    • Group of friends
      6.2

      the lakeview from the room

      ordours in the lifts and corridors

    • Family with children
      7.8

      Staff were pleasant and very helpful. Any requests were dealt with quickly and efficiently. Staff looked happy in their jobs. Made for an enjoyable stay.

      Mattresses on beds were not all that comfortable. Too hard. Also lighting was poor in the rooms - not bright enough if trying to read.

    • Couple
      9.6

      The staff were more than helpfull and nothing was to much trouble for them would stay here again and advice others to

    • Single
      7.4

      Friendly staff, amazing views.

      Internet was not complimentary for guests. Breakfast while excellent, was very expensive.

    • Older travelers
      10.0

      The service was excellent. The room overlooking the lake was wonderful. The scenic windows in the lounge and the dining room were spectacular. The value for money was the best I have experienced with the deal we got.

    • Older travelers
      9.6

      The bed was perfect. Bathroom facilities very good indeed. The view was lovely. Breakfast until 10.00 A.M. was the best!

    • Family with children
      7.8

      close to city,great price.will stay other time and let friends know.

    • Older travelers
      7.4

      Friendly and helpful staff, close to Queenstown by car but nice and quiet. Very good, reasonably priced restaurant, incredible views from room, restaurant and bar of lake and mountains.

      Only the hard beds, these made for challenging nights and sore hips.

    • Older travelers
      5.8

      The swedish or swiss possibly German woman who checked us in was amazing. Awesome level of service by her and the only asset to the hotel unfortunately.

    • Couple
      8.8

      Bed was really comfortable. The room had a nice view of the lake. The room had heating and this made it very pleasant during the cold nights. The bedding was good quality. Nice shampoo etc. The menu was reasonably priced and the food we had was tasty. Good to have a bar on site as well as the restaurant and internet etc.

      Staff didn't adhere to the sign on the door saying do not disturb. It was hard to get access outside of the hotel to take photos, the door locked behind my partner when he went to get some photos and he had to text me to let him in through the restaurant exit door.

    • Family with children
      5.4

      Nothing much for us it was just a normal experience at the resort.

    • Couple
      7.4

      Close proximity to things, having a bar and restaurant available

      The fact that our room wasnt what we requested but this was remedied after the first night

    How to reach hotel

    hotel Mercure Queenstown Resort Queenstown location
    Show big map »

    Hotel Address:

    Sainsbury Road, Queenstown, New Zealand, 9197

    Get directions
    City Center
    • Queenstown
      1.3 mi
    Airports
    Ski areas
    • Coronet Peak
      1.3 mi
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of floors:
      8
    • Number of rooms:
      148

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in New Zealand

    Use Badge