Mercure Queenstown Resort

Sainsbury Road, Queenstown, New Zealand, 9197  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Queenstown Resort

Wi-Fi

Wi-Fi in rooms

Parking

Paid parking

Late check-in/ -out
Babysitting

Babysitting/ Child services

Swimming pool

Seasonal outdoor pool

Air conditioning

Individual air conditioning

Facilities for kids

Cribs available

Ski facilities

Paid ski shuttle

Ski storage

Overview

The modern 3-star Mercure Queenstown Resort is set in a mountain area minutes away from Arrow River, Coronet Peak and Queenstown Garden. The hotel was opened in 1986 in an 8-story Alpine building and renovated in 1997.

The city center is 30 minutes' walk of the property.

Mercure Queenstown Resort offers a breathtaking view to its guests.

Mercure Queenstown Resort is within a 10-minute drive to Queenstown airport.

Rooms

Mercure Queenstown Resort features rooms with a standard interior that come with a dressing area, ironing facilities, high-speed internet, LCD TV and an in-room safe for a pleasant stay in Queenstown. The property boasts views of Andes Mountains and Lake Wakatipu from its rooms. They offer en suite bathrooms with free toiletries, dressing gowns and a shower.

Eat & Drink

Every morning a hearty continental breakfast is served. The onsite restaurant specializes in local cuisine. The snack bar has Wi-Fi and an open fireplace to offer and also serves coffee, wines and cocktails. Guests can share a meal in MacKenzies Bar & Restaurant @ The Heritage and Vknow, located about 350 meters away.

A full breakfast is served at affordable prices. 

Services

Concierge service, room service and medical service as well as a safety deposit box, an elevator and free parking are available for guests' use.

Relax

Ski facilities feature ski rental and a ski storage room. Featuring a fitness center and a gym, Mercure Queenstown Resort also offers lawn tennis, snow skiing and boating and other on-site activities.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese.

Number of floors:   8.  Number of rooms:   148.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Vending machines
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Bicycle storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Skiing
  • Horseback riding
  • Tennis court
  • Tennis

Services

  • Paid ski shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Beach bar
  • Poolside snack bar
  • Cafe
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/ Child services

Leisure facilities

  • Seasonal outdoor pool
  • Health club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Barbeque grills
  • Sun terrace
  • Garden area
  • Television in lobby

Room view

  • Garden view
  • Lake view
  • Mountain view

Room facilities

  • Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Dressing area
  • Terrace
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 16 may stay at the price of NZD 44 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure Queenstown Resort Queenstown location
Show big map »

Hotel Address:

Sainsbury Road, Queenstown, New Zealand, 9197

Get directions
City Center
  • Queenstown
    1.3 mi
Airports
Ski areas
  • Coronet Peak
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    148

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Mercure Queenstown Resort photos Room
Twin Room
Bed type: 2 Single beds or Double beds or Double bed
Size: 280 sq. feet
Check Prices
  • Shower
— Less information+ More information

Standard|Standard 2 Double Beds Non Refundable

Room facilities
    Mercure Queenstown Resort photos Room
    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Size: 270 sq. feet
    Check Prices
    • Shower
    — Less information+ More information
    Room facilities
      Mercure Queenstown Resort photos Room
      Superior Room
      Bed type: 2 Queen-size beds or Queen-size bed or King-size bed
      Size: 315 sq. feet
      Check Prices
      • Shower
      — Less information+ More information

      Double room

      Room facilities

        How to reach hotel

        hotel Mercure Queenstown Resort Queenstown location
        Show big map »

        Hotel Address:

        Sainsbury Road, Queenstown, New Zealand, 9197

        Get directions
        City Center
        • Queenstown
          1.3 mi
        Airports
        Ski areas
        • Coronet Peak
          1.3 mi
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Number of floors:
          8
        • Number of rooms:
          148

        Hotel Awards

        New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in New Zealand

        Use Badge

        Mercure Queenstown Resort Location

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        • General

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        What's nearby

        Tourist attractions

        • Tss Earnslaw - 1.0 mi

        Popular areas

        • City Center - 1.2 mi

        Places of interest

        • Queenstown Lakes District Council - 1.0 mi
        • Fear Factory Queenstown - 1.1 mi
        • Queenstown Post Office Precinct - 1.2 mi
        • Queenstown Chamber Of Commerce - 1.2 mi
        • Queenstown Resort College - 1.2 mi
        • Queenstown Courts - 1.2 mi
        • Queenstown Lakes District Library - 1.2 mi
        • Real Journeys Office - 1.2 mi
        • Department for Courts - 1.2 mi
        • Queenstown Hill - 1.6 mi

        Monuments and Landmarks

        • Shotover River - 1.7 mi

        Golf courses and Country clubs

        • Skyline Gondola and Luge - 1.1 mi

        Local attractions

        • Queenstown Garden - 1.0 mi
          Next to Marine Parade, Queenstown
        • Underwater World Aquarium - 1.1 mi
          Rees St, Queenstown
        • Coronet Peak - 1.3 mi
          QueenstownNew Zealand
        • Kiwi Birdlife Park - 1.1 mi
          Brecon St, Queenstown
        • Arrow River - 1.3 mi
          QueenstownNew Zealand
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Number of floors:
          8
        • Number of rooms:
          148

        Hotel Awards

        New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in New Zealand

        Use Badge

        Hotels nearby

        Mercure Queenstown Resort Reviews

        Guest reviews are submitted by our customers after their stay at Mercure Queenstown Resort

        Average guest rating

        7.4out of 10
        Very good
        Based on 101 reviews

        Guest reviews

        • Group of friends
          7.8

          Excellent staff, great location and nice room for a good price!

        • Couple
          5.0

          The price, the view and the size if the room

          Dated bathroom and furniture, stayed at floor -3, reception staff not up to speed

        • Single
          8.2

          Loved the views from my room

          WOuld have liked filter coffee and plunger facilities

        • Group of friends
          6.2

          the lakeview from the room

          ordours in the lifts and corridors

        • Family with children
          7.8

          Staff were pleasant and very helpful. Any requests were dealt with quickly and efficiently. Staff looked happy in their jobs. Made for an enjoyable stay.

          Mattresses on beds were not all that comfortable. Too hard. Also lighting was poor in the rooms - not bright enough if trying to read.

        • Couple
          9.6

          The staff were more than helpfull and nothing was to much trouble for them would stay here again and advice others to

        • Single
          7.4

          Friendly staff, amazing views.

          Internet was not complimentary for guests. Breakfast while excellent, was very expensive.

        • Older travelers
          10.0

          The service was excellent. The room overlooking the lake was wonderful. The scenic windows in the lounge and the dining room were spectacular. The value for money was the best I have experienced with the deal we got.

        • Older travelers
          9.6

          The bed was perfect. Bathroom facilities very good indeed. The view was lovely. Breakfast until 10.00 A.M. was the best!

        • Family with children
          7.8

          close to city,great price.will stay other time and let friends know.

        • Older travelers
          7.4

          Friendly and helpful staff, close to Queenstown by car but nice and quiet. Very good, reasonably priced restaurant, incredible views from room, restaurant and bar of lake and mountains.

          Only the hard beds, these made for challenging nights and sore hips.

        • Older travelers
          5.8

          The swedish or swiss possibly German woman who checked us in was amazing. Awesome level of service by her and the only asset to the hotel unfortunately.

        • Couple
          8.8

          Bed was really comfortable. The room had a nice view of the lake. The room had heating and this made it very pleasant during the cold nights. The bedding was good quality. Nice shampoo etc. The menu was reasonably priced and the food we had was tasty. Good to have a bar on site as well as the restaurant and internet etc.

          Staff didn't adhere to the sign on the door saying do not disturb. It was hard to get access outside of the hotel to take photos, the door locked behind my partner when he went to get some photos and he had to text me to let him in through the restaurant exit door.

        • Family with children
          5.4

          Nothing much for us it was just a normal experience at the resort.

        • Couple
          7.4

          Close proximity to things, having a bar and restaurant available

          The fact that our room wasnt what we requested but this was remedied after the first night

        How to reach hotel

        hotel Mercure Queenstown Resort Queenstown location
        Show big map »

        Hotel Address:

        Sainsbury Road, Queenstown, New Zealand, 9197

        Get directions
        City Center
        • Queenstown
          1.3 mi
        Airports
        Ski areas
        • Coronet Peak
          1.3 mi
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Number of floors:
          8
        • Number of rooms:
          148

        Hotel Awards

        New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in New Zealand

        Use Badge